Warranty Terms
Ministry of Chair® products are produced through the supervision and under the strict stand of manufacturing process using high-density materials and skilled craftsmanship.
The workmanship of Ministry of Chair® products are warranted for a period of 1 Year from the date of purchase. Normal softening, volume contraction and natural wear out of fabric and filling materials around after used will not be considered as loss of elasticity due to manufacturing failure, and as a result, will not be covered by warranty.
The Above Warranty Is Given By Us Subject To The Following Conditions:
The above warranty does not extend to parts of materials other than the structure, in respect of which the purchase shall only be entitled to the benefit of such only be entitled to the benefit of such warranty given here under. The warranty does not include fabric/PU leather natural characteristics and wrinkles.
Ministry of Chair® shall not be responsible for any defects arising from fair wear and tear, willful damage, abnormal use, failures to follow “ Instructions for Use” (whether oral or in writing), misuse or alteration. Burns, cuts, pet damage to the fabric/PU leather after the product is delivered; spilled spillage such as solvent, acids, ink, dye, paint, body secretion or any other coloured or corrosive materials (which cause stains) are not covered by the warranty.
The warranty excludes any damage caused by carelessness or improper use/cleaning or alteration of the products. It also excludes damages or claims caused by direct exposure to sunlight or other sources of heat, such as (but not limited to), sun lamps, bright lights or radiators. Commercial or rental use of the products or damages due to natural catastrophes will not be covered by this warranty.
Wrinkles on fabric/PU leather created after sitting are considered to be normal and not a warranted defect because leather, in up to a certain extents, can be permanently stretched and changed in appearance even under a short period of normal use.
The warranty only applies to the first and original purchaser of the product within the first delivery address. After the warranty expires, the customer shall be charged for any replacements., Repair, labour cost and transportation cost, if any. There will be a S$50.00 per trip transportation charges. When any claims for warranted defects shall arise, the original purchaser must report to the original retailer with the presentation of original invoice/receipt of purchase or warranty card.
Ministry of Chair® shall in no event be responsible for any direct, indirect, special, consequential or incidental damages such as (but not limited to) loss of expenses, sales or profit, loss of value which could have been created by the use of products. The responsibility of Ministry of Chair® shall never exceed the repair or replacement cost of the products or part thereof which gives rise to claim.
This Warranty Terms is the one and only valid warranty document for the products from Ministry of Chair®. No amendment to its terms either verbal or written, are valid.
The brand 'Ministry of Chair®' belongs to NSGI Furniture Group Pte. Ltd., 17 Soon Lee Road, Singapore 628080.